State Farm® Insurance Agent Katie Jones

"Excellent service from Muhammad very professional and excellent service and a good deal thanks again Muhammad."

"I have been with Katie Jones since I moved back to Michigan and her agency has always been efficient and helpful. Today was no exception. Cat helped me get insurance on a newly purchased car that was a bit tricky and it was done within an hour. Thank you for being so helpful"

"On Saturday, 4-26-25 my car wouldn't start. I called State Farm road service. I am a senior and not very technology savvy, stressed and somewhat confused about this process. I waited and waited, only to learn later that the tow truck had come and left because I was not with my vehicle. I then called my State Farm office for help and reached Kim McKimmons. Her friendly and warm manner calmed me inatantly. From this point forward Kim "held my hand and walked me" through every step, calling me to confirm everything until my vehicle was towed and I was ok. Thank you Kim. You were truly "Like a good neighbor". Because of Kim's professional and excellent service, I will remain a loyal customer of State Farm. *****+"

"I just cannot say enough about Kim at Katie Jones State Farm! For literally years she has helped me, my relatives and friends navigate our insurance needsfor both car and home! She is incredibly efficient and finds the best coverage!!! And all with the best price for our individual needs! Couldn’t have done this without your help, guidance and complete understanding Kim! So lucky you do what you do with such expertise! Thanks a million!!! I Highly recommend Katie Jones State Farm & Kim❣️"

"Unfortunately had to reach out to my friendly State Farm Agents office (Katie Zakar Jones)...due to an accident situation...Cat was great to work with as we discussed the process and what would be required from me to file a claim - she was great to work with, now if that same patience and speed could transition to the State Farm claims department."

"Always considerate, and caring, and take the time to explain any questions thoroughly."

"Cat is awesome! Great service, very knowledgeable and willing to help in every way possible. Very happy with Katie and her team!"

"Kim was FABULOUS! She was friendly, and helpful. Kim made my whole experience easily."

"We have been with this office for over 15 years and they’ve always had outstanding service and prompt responses.. I recommend everyone I can to come and see Katie!!"

"I have worked with Sandra M. & Cat Sykes several times now, whether it has been my home or auto insurance, and they have been extremely helpful! I highly recommend this office, great people to work with! -Colten"

"Great place, very knowledgeable and friendly the staff are awesome."

"I've been with Katie & State Farm for nearly 15 Years now (Auto, Home, & Life Insurance), so I'd say I have a little experience working with them. State Farm is just a huge conglomerate of an insurance company - not a whole lot to say positive or negative either way there...BUT, Katie Jones and the office staff make the difference! I have moved several times since first getting insurance through State Farm and, even though there are lots of other agents MUCH closer to me now, I will only work Katie and her team. Here's why - When I call, ZERO automated messages or the dreadful "press 1 for x, press 8 for y" games. A person who knows what they are doing and can help me with any issue/question I have, picks up right away (I've literally never had to leave a message!). I just say "Hi, my name is "Matthew XXXXXXX" and they just look up my all my info and get me taken care of. That person is usually Cat and she works magic. She knows exactly what she is doing and goes above and beyond. I rarely bother writing reviews (I despise doing it) but I was buying my dream car from a Dealership a couple days ago and the dealer (of course) screwed up the paperwork. I e-mailed Cat and she was able to make the required changes, reach out to the dealership to fix their mistake, and get me home in my new car in literally minutes. That's why I'm writing this review. Oh, and Cat's authentic and cheerful demeanor always makes me smile :) As far as insurance goes, YMMV. But, if you're in a jam and need assistance fast, I don't know anyone better than Katie Jones and her team. Maybe this review can help someone out there looking for an agent."

"Great experience! They text, call and email making it easier for me to do business with them!"

"Always get good seviice,kind courtesy, never had a problem with State Farm."

"I always ask for Kim McKimmons when I call this office. Kim is professional, friendly, and very helpful. She takes care of all of my insurance needs, and is very willing to offer suggestions or advice. Thanks very much, Kim, for all you do! 😊"

"Cat phoned me this morning, and answered quickly when I returned her call. She explained I would be having an agent come to my property, etc., as per my policy requirement. I also had a question concerning another policy, and she sent me the documents I needed, and explained how to fill them out! If only all offices had such nice, well-informed agents!! She was terrific!"

"Great customer service...Would not go anywhere else!!!"

"Cat is amazing she was 1 step ahead of me with what I needed truly a gem thanks a million Cat!"

"She is very courteous, knowledgeable and quick to respond. It is a pleasure working with her."

"Kim M. in Katie Jones SF office is very quick and knowledgable, and State Farm's claim response has always been prompt and professional. I would highly recommend them both."

"Mohhamed was so nice. We made some changes to my advantage. He was extremely knowledgeable, and had a great sense of humor. Time spent was truly enjoyable. And, that is amazing for Insurance. Katie Jones is a great company to do business with!"

"My many interactions with Kim McKimmons have been top notch. Kim is a real pro. She handles all of my coverages and has been prompt, accurate, knowledgeable and extremely pleasant. Kim deserves the five star rating."

"Kim was great she so professional and also treat the customers like we are ladies and gentleman serving ladies and gentleman. Kim 5 stars."

"⭐⭐⭐⭐⭐ Mohamed is truly an outstanding insurance agent! From the start, he was professional, knowledgeable, and incredibly helpful. He took the time to explain all the details about pricing and coverage in a way that made everything easy to understand. What really set him apart was his honesty—he made sure I had all the information I needed to make the best decision, and I never felt pressured at any point. Mohamed genuinely had my best interests in mind, and his service went above and beyond. If you’re looking for someone reliable, trustworthy, and great at what they do, I highly recommend reaching out to Mohamed. You won’t be disappointed!"

"I spoke to Mohammed from State Farm and I just want to say, he's phenomenal. Easy to understand and speak with about my concerns, issues, etc. Keep up the awesome work 👏"