State Farm® Insurance Agent Katie Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Preston Fisher
November 16, 2024
5
out of
5
rating by Preston Fisher
"Great service!"
We responded:
"Preston , thanks for the kind words! We take pride in the service we provide and are happy to hear from you! Thanks again! Katie Jones - State Farm Insurance Agent "
YL BEE
November 7, 2024
5
out of
5
rating by YL BEE
"Great agent and great people. Working with Kim is always a pleasure and she always handles all my inquires timely.. Thank you."
We responded:
"Yl Thank you so much! Kim is a true gem and we are lucky to have her on our team Best, Katie Jones - State Farm Insurance Agent "
John Szpytman
November 7, 2024
5
out of
5
rating by John Szpytman
"Cat Sykes provided excellent service in adding a vehicle to my existing policy. Thanks Cat!!"
We responded:
"Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. Best, Katie Jones - State Farm Insurance Agent "
Arnold Leaf
November 6, 2024
5
out of
5
rating by Arnold Leaf
"I hav dealt w Cat Sykes 4 over 11 years . She has been more helpful to me ,than Jake from Statefarms is to Patrick MaHomes ! She always makes herself available and is a pleasure to work with . So as the jingle goes like a good neighbor Cat Sykes is there ! :-)"
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the past 11 years. At at Katie Jones Insurance, we strive to be 'like a good neighbor,' always available and ready to help you navigate your insurance needs. Just like State Farm, we're here to help life go right! If you ever need assistance, remember, we’re just a call away. Here’s to many more years of working together!""
Turo Colon
October 31, 2024
5
out of
5
rating by Turo Colon
"Spoke with Mohammed, great guy and really helps people to get the best coverage for a good price. Couldn't ask for a better agent"
We responded:
"Turo , thanks for the kind words! We take pride in the service we provide and are happy to hear from you! Thanks again! Katie Jones - State Farm Insurance Agent "
Daniel Henderson
October 30, 2024
4
out of
5
rating by Daniel Henderson
"Katie Jones - State Farm has provided our insurance needs for years. They are helpful and attentive to our changing needs. We reached out recently to update one of our polices and Cat Sykes was quick in their response and action! We’d recommend!"
We responded:
"Daniel Thank you so much for your feedback. We are so glad to hear your experience with us was a positive one! Best, Katie Jones - State Farm Insurance Agent "
Sean Borchardt
October 23, 2024
5
out of
5
rating by Sean Borchardt
"Called late in the day looking for a coverage for a new vehicle I'd like to pick up in the morning. Cat was very helpful and super responsive to my request and even reissued after I gave some wrong info. She is always very pleasant and a great asset to your staff!"
We responded:
"Thank you, Sean, for your fantastic review! I'm glad Cat could assist you promptly and efficiently, especially with your new auto coverage. It's wonderful to know she was able to correct the information and still provide excellent service. Cat is indeed a valuable member of our team, and we appreciate your kind words about her. If you need any further assistance, feel free to reach out anytime. - Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
Yvette Conner
October 17, 2024
5
out of
5
rating by Yvette Conner
"State Farm has been servicing my insurance needs for many years. Although I’m never happy when it’s time to pay,they always take great care of me. Cat is about her business. Always professional,knowledgeable and gives us the options that best suits our needs. Although we’ve recently switched because auto rates took another hike. Car was the one we called for full coverage on our investment property and personal umbrella. A huge shout out and thanks to Katie and her crew on a job always well done!!"
We responded:
"Yvette, thank you for your long-standing trust in our services! We're glad to know that Cat has consistently provided you with professional and knowledgeable assistance. It's wonderful to hear that you reached out to us for full coverage on your investment property and personal umbrella. We appreciate your kind words about our team. If you ever need anything in the future, don't hesitate to reach out. - Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
Kimberly Soler
October 16, 2024
5
out of
5
rating by Kimberly Soler
"I have been with State Farm through Katie office for nearly 10 years, and I couldn't be happier. Katie and Cat Styles consistently demonstrate an exceptional level of commitment to their customers. Their professionalism, attentiveness, and dedication to providing top-notch service set them apart. I highly recommend them for anyone seeking quality insurance support."
We responded:
"Kimberly, thank you for your kind words and for being with us for nearly 10 years! It’s been a pleasure working with you, and I’m so glad that Cat and I have been able to provide the level of service and support you deserve. Your recommendation means the world to us, and we look forward to continuing to take care of all your insurance needs! - Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
Yolonda Massey
October 12, 2024
5
out of
5
rating by Yolonda Massey
""I had the pleasure of working with Catherine Sykes, a pleasant and knowledgeable young woman, who assisted me with my insurance quote. I called at the last minute before closing and she secured the best possible rate for me and helped me understand my insurance coverage for my home. Catherine had a positive attitude. She patiently walked me through everything to make sure that I understood my coverage. Catherine Sykes is the best! I would reach out to her again, and again. I highly recommend reaching out to her at State Farm—she's truly an excellent agent! Thank you, Catherine Sykes for your commitment and outstanding service. Dr. Yolonda M. Massey""
We responded:
"Yolanda, thank you so much for sharing your wonderful experience with Cat! It's fantastic to hear that she provided such exceptional service, especially with her positive attitude and dedication to helping you understand your home insurance coverage. We’re so glad she could secure the best possible rate for you. We truly appreciate your kind words and your recommendation. Cat will be thrilled to know she made such an impact! If you ever need assistance again, we’re always here for you. - Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
sean goodlesky
October 4, 2024
5
out of
5
rating by sean goodlesky
"Mohammed did a great job helping me out. Very informative and knowledgeable."
We responded:
"Sean , thanks for the kind words! We take pride in the service we provide and are happy to hear from you! Thanks again! Katie Jones - State Farm Insurance Agent "
Justin Wilson
October 3, 2024
5
out of
5
rating by Justin Wilson
"This agency has been the best that I’ve been with, everyone has been helpful and courteous, and I only hope that God will allow me to stay with this agency! Thank you very much!"
We responded:
"Thank you, Justin, for your wonderful review! I'm glad to hear that you find our team helpful and courteous. We truly appreciate your kind words and are grateful for your continued trust in our office. If you ever need anything, we're here to help. - Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
Danielle Berwick
October 3, 2024
5
out of
5
rating by Danielle Berwick
"We reached out to this State Farm office to get a quote on changing our Home and Auto insurance. The process was SO easy! Katie was our agent and she was straight forward, kind, answered questions and explained everything. She was able to provide us with better coverage than our previous carrier. Even with the increase in the coverage, between the two policies our annual payment declined considerably! I highly recommend reaching out to this State Farm office!"
We responded:
"Danielle, thank you for your wonderful review! I'm glad the process of getting a quote for your Home and Auto insurance was easy and straightforward. It's satisfying to know that I could provide you with better coverage and help reduce your annual payment. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
Ruth Cancel
July 25, 2024
5
out of
5
rating by Ruth Cancel
"My agent Was Muhammad, a very nice pleasant young man who helped me With my insurance Quote, Not only did he get the best rate I possibly can have but help me understand my insurance, Not only my insurance for my vehicle but for my home and for my life, I am 55 years old. Never had Life Insurance before, but with Muhammad's help I now have Life Insurance, Because he helped me understand what life insurance was and what it covered, He took time to explained everything to me so that I fully understand it, I could never ask for a better agent than Mohammed, I highly recommend state farms and talk to the agent Muhammad, I appreciate him so much. Best agent in the world Thank you. Ruth"
We responded:
"Hi Ruth! Thank you so much for your wonderful review! I'm really glad Muhammad could help you with your insurance needs and provide you with a clear understanding of your auto, home, and life insurance. It's fantastic to know that you now have life insurance and feel confident about your coverage. Your recommendation means a lot to us! If you ever need further assistance, feel free to reach out. Thanks again! - Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
Kali Cronk
June 27, 2024
5
out of
5
rating by Kali Cronk
"Katie and her team are all amazing! They are patient, kind, caring and extremely knowledgeable! I refer all my friends and family here!"
We responded:
"Thank you, Kali, for your glowing review! I'm pleased to hear that my team provided you with patient, kind, and knowledgeable service. Referrals like yours mean the world to us, and we're grateful for your trust and support. Please don't hesitate to reach out if you need anything in the future! - Katie Jones, State Farm Insurance Agent, Walled Lake, MI"
John Denune
June 12, 2024
5
out of
5
rating by John Denune
"Mohammed was simply the best insurance agent I have ever had the pleasure of dealing with and saved me $1,000.00 a year. John Denune Newark, OH"
We responded:
"John, I'm thrilled to hear that Mohammed provided exceptional service and saved you $1,000 a year! I'm pleased to know you had such a positive experience with us. If you ever need assistance in the future, feel free to reach out. - Katie Jones, State Farm Insurance Agent, Walled Lake, MI"
Ana Bortea
May 14, 2024
5
out of
5
rating by Ana Bortea
"Kim is very knowledgeable, always follow up with any questions and advise us in anything we ask. She is very professional. Also other agents are quick to help. I recommend Katie’s office to anyone. It feels like a family."
We responded:
"Ana, we are thrilled to hear that Kim and our team provided you with knowledgeable and professional service, making you feel like part of our family! We appreciate your recommendation and are pleased to assist with any insurance needs you may have. Thank you for choosing our office! - Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
JΞИИ
May 1, 2024
5
out of
5
rating by JΞИИ
"⭐⭐⭐⭐⭐ I recently became a new customer at State Farm and I couldn't be happier with my decision. From the moment I signed up for their services, I've experienced nothing short of excellence. I've opted for three different products, and each step of the way, the service provided by State Farm has been exceptional. I must commend the outstanding agents who have worked with me: Sandra, Mohammand, and Paige. Their professionalism, knowledge, and dedication truly stood out. This State Farm Agency is commitmented to customer satisfaction, it is evident in every interaction. They prioritize their clients' needs and make sure to address any concerns promptly and effectively. As a new customer, I feel valued and well taken care of. I highly recommend this State Farm agency to anyone in search of reliable insurance services. With agents like Sandra, Mohammand, and Paige leading the way, you can trust that you're in good hands. Thank you, State Farm, for exceeding my expectations and providing top-notch service!"
We responded:
"Jξии , thanks for the kind words! We take pride in the service we provide and are happy to hear from you! Thanks again! Katie Jones - State Farm Insurance Agent "
GarbagePailKid 1985 (GarbagePailKid)
March 25, 2024
5
out of
5
rating by GarbagePailKid 1985 (GarbagePailKid)
"Outstanding customer service."
We responded:
"Thank you for the outstanding review! Our team at Katie Jones - State Farm Insurance Agent is dedicated to providing top-notch customer service and we are thrilled to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you in the future. - Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
Arthur Lazaryan
March 19, 2024
5
out of
5
rating by Arthur Lazaryan
"Katie Jones is supper professional lady! She was very helpful, personable, great person to work with and most importantly very knowledgeable! I am very satisfied with her quick response and action! Thank you!"
We responded:
"Arthur, thank you for your kind words! Providing quick responses and taking action promptly are top priorities for us. We appreciate the opportunity to assist you with your insurance needs. Katie Jones - State Farm Insurance Agent, Walled Lake, MI"
Jayanth Yr
March 4, 2024
5
out of
5
rating by Jayanth Yr
"I am very satisfied with the quick and prompt action by Kim at this State Farm Agency. She has always made the whole process very easy and seamless every time I reach out."
We responded:
"Thank you so much for your kind words, Jayanth. We really appreciate you taking the time out to share your experience with us. Best, Katie Jones - State Farm Insurance Agent "
Alexa Vasiliauskas
February 28, 2024
5
out of
5
rating by Alexa Vasiliauskas
"Katie was super helpful, personable, and knowledgeable! She made my experience of switching car insurance super easy and quick . She saved me money and even bundled my car insurance with life insurance so I’m saving money and getting more than I was before!"
We responded:
"We are grateful to hear from you, Alexa. It was very nice of you to take the time out of your day to leave us some feedback! Best, Katie Jones - State Farm Insurance Agent "
Aubrey Musolf
February 23, 2024
5
out of
5
rating by Aubrey Musolf
"Mohamed is literally the most helpful agent I could have ever asked for. Not only did he explain everything, he worked to make sure my boyfriend and I got the best policies for the best price. We definitely aren’t overpaying for our insurances and even got life and renters insurance included in less than we were paying for our auto alone with our previous company. 10/10 would recommend."
We responded:
"Aubrey , thanks for the kind words! We take pride in the service we provide and are happy to hear from you! Thanks again! Katie Jones - State Farm Insurance Agent "
Pam Sheldon
February 17, 2024
5
out of
5
rating by Pam Sheldon
"No was incredible. Very helpful, friendly and professional. My first insurance call that went really well. Thanks Mo!!"
We responded:
"Pam Thank you so much for your feedback. We are so glad to hear your experience with us was a positive one! Best, Katie Jones - State Farm Insurance Agent "
mike !
February 16, 2024
5
out of
5
rating by mike !
"Great person I spoken with was Mo! He was very helpful and made sure I got what I needed for my auto insurance definitely made my day. Great conversation with him and helped me out as a first timer for auto insurance. I had a great experience with him"
We responded:
"Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us. Best, Katie Jones - State Farm Insurance Agent "